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Source of Funds

UK gambling and licencing regulations are constantly evolving in order to better protect consumers. Evidence of where the money which is deposited into a client’s account comes from , or “proof of source of funds” is a relatively new requirement for all licensed gaming operators who offer their products and services in the UK.

Operators are required to obtain this information from a customer if that customer reaches certain thresholds, or exhibits certain behaviour. In the vast majority of cases it may take a customer many years to reach these triggers.

We understand that this requirement can seem intrusive, however we will deal with this requirement sensitively and confidentially.

1. Information Required

In order to satisfy our license requirements, we will need evidence of the source of the funds you deposit with us. This evidence could come from a variety of sources such as:

  • A recent bank statement that show consistent income from an identifiable source.
  • Proof of an award or payment made to you; this could be a big win on another gaming site, the proceeds from the sale of a property, or disbursements from a will.
  • Proof of earnings: a payslip, evidence of earnings from a directorship of a company or details of dividends or pension payments.
  • A document or contract showing your employment with details of your employment.

2. How Will This Information Be Used?

We would like to assure you that any information provided will be treated in the strictest confidence in accordance with our Privacy Policy. We have a small, dedicated, secure department who perform the assessments and strictly control the process. The information you provide will not be used by ourselves for any purpose other than to establish that the money you use to play comes from legitimate sources, such that we can discharge our regulatory obligation. We understand that you may find this process intrusive; however, we must adhere to the UK Gambling Commission’s licencing requirements as must all licensed gaming operators who offer their products and services in the UK.

3. What Will Happen If I Do Not Provide This Information?

If you cannot provide us with sufficient information, we will need to limit your deposits with us. Should the information requested still not be provided within 60 days, we will unfortunately have no choice but to suspend your account. However we will happily review your account with a view to reopening it if at any time in the future you provide the requested information.

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